Privacy Policy
Last updated: 27 March 2026
Jewel Enterprises Ltd ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website (www.jewelenterprises.co.uk) or engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal data is:
Jewel Enterprises Ltd
Company No. 15588192
Argent House, 175 Hook Rise South
Surbiton, Surrey, KT6 7LD
Email: info@jewelenterprises.co.uk
Telephone: 0333 015 5060
2. What Data We Collect
We may collect and process the following personal data:
Information you provide directly
- Full name
- Email address
- Telephone number
- Details of your enquiry or project requirements
- Any other information you choose to include in correspondence with us
Information collected automatically
When you visit our website, our hosting provider (Cloudflare) may process the following data as part of delivering the website to your browser:
- IP address
- Browser type and version
- Device type
- Date and time of access
We do not operate any analytics tools on this website and do not actively track pages visited, time spent on the site, or referring websites.
3. How We Use Your Data
We use your personal data for the following purposes:
| Purpose | Lawful Basis (UK GDPR) |
|---|---|
| Responding to your enquiries submitted via the contact form | Consent (Article 6(1)(a)) |
| Providing quotes or proposals for our services | Legitimate interest (Article 6(1)(f)) |
| Managing ongoing client relationships | Contract performance (Article 6(1)(b)) |
| Improving our website and user experience | Legitimate interest (Article 6(1)(f)) |
| Complying with legal obligations | Legal obligation (Article 6(1)(c)) |
4. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Contact form submissions are processed by Web3Forms and delivered to our secure email inbox. We do not store form submissions in a separate database.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months unless an ongoing business relationship exists.
5. International Transfers
Some of our third-party service providers are based outside the United Kingdom. In particular:
- Cloudflare, Inc. (United States) — provides website hosting and content delivery. Cloudflare is certified under the EU-US Data Privacy Framework and the UK Extension to the EU-US Data Privacy Framework (the UK-US Data Bridge), which has been recognised by the UK Government as providing adequate protection for personal data transfers.
- Web3Forms / Speed Starter LLP (India) — processes contact form submissions and forwards them to our email inbox. Web3Forms does not store form submissions. Where data is transferred to India, we rely on the UK International Data Transfer Agreement (IDTA) or equivalent appropriate safeguards as required under Article 46 of the UK GDPR.
- Fontshare / Indian Type Foundry (India) — delivers web fonts to your browser. Fontshare processes minimal data (IP address) for the purpose of serving font files and does not store personal data beyond the duration of the request.
We only transfer personal data outside the UK where adequate safeguards are in place as required by Chapter V of the UK GDPR.
6. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
- Our associated companies — Jewel Bespoke Build Ltd, Jewel Property Serve Ltd, and Jewel Passive Fire Protection Ltd — where relevant to your enquiry, to ensure you receive the most appropriate response
- Service providers — who assist us in operating our website and processing enquiries (e.g., Web3Forms for contact form delivery, Cloudflare for website hosting)
- Legal authorities — where required by law or to protect our legal rights
All third-party service providers are required to process your data in accordance with applicable data protection laws.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right of access — Request a copy of the personal data we hold about you
- Right to rectification — Request correction of inaccurate or incomplete data
- Right to erasure — Request deletion of your personal data where there is no compelling reason for its continued processing
- Right to restrict processing — Request that we limit how we use your data
- Right to data portability — Request your data in a structured, commonly used format
- Right to object — Object to processing based on legitimate interest
- Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us at info@jewelenterprises.co.uk. We will respond within one month.
8. Cookies
Our website uses limited cookies. For full details, please see our Cookie Policy.
9. Third-Party Links
Our website contains links to the websites of our associated companies and third-party services. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies separately.
10. Children's Data
Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
12. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Jewel Enterprises Ltd
Email: info@jewelenterprises.co.uk
Telephone: 0333 015 5060
Address: Argent House, 175 Hook Rise South, Surbiton, Surrey, KT6 7LD